281-923-4886 service@founderscnc.com
FoundersCNC
Request service

Request
service

Tell us what the machine is doing

The more of this you can fill in, the better prepared we arrive. Only your name, email, and a description are required.

    The request
    Has production stopped?
    The machine
    City and state, so we can plan travel.
    Include what happened right before the problem appeared, and any troubleshooting or parts already tried.
    One file, up to 20 MB. Larger videos can be sent by email after we reply.
    You

    This goes straight to our service team. We reply by email or phone.

    Call

    281-923-4886

    Routine inquiries are handled during normal business hours. Urgent requests are evaluated according to technician availability, customer location, and machine requirements.

    Email

    Service and parts
    service@founderscnc.com
    General accounting
    AccountsPR@founderscnc.com
    Accounts payable
    FoundersAP@bill.com

    Mail

    Founders CNC
    9212 Fry Rd, Ste 105 #415
    Cypress, Texas 77433

    Service area

    We serve customers throughout the United States and Mexico and can travel beyond those areas by arrangement.

    Before we arrive

    • Machine make, model, and serial number
    • Control make and model
    • Alarm numbers and exact messages
    • Photos or video of the failure, damage, or screen
    • What happened immediately before the stoppage
    • Any troubleshooting or parts already attempted